Under print server properties, go to drivers - remove any entry there as well.Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between.Now go to Control panel - Devices and printer - Select all the printer entries and remove the device.Go to Control panel - Programs and feature - Select all the HP printer entries and uninstall them.First, unplug the USB cable from the printer if present.If the issue persists, also try clean installing the printer drivers.Go to services again - Start the print spooler.Now again open "Run" - Type "spool" and ok - Go to PRINTERS folder - delete everything in that folder.Type "services.msc" to get Services - Go to "Print spooler" - Right-click and "Stop" the service.Press "Windows key" + "r" to get the "Run" window.While you respond to that, here's what you need to do: Did you attempt to reinstall the drivers via root level?.Does the copier work as a stand alone printer?.Riddle_Decipher, is at your service (Like a Genie, however, without magic powers)Īs I understand the scanner software has disappeared into thin air,ĭon't worry as I possess the knowledge of the unseen & should get it right back, however, to provide an accurate resolution, I need a few more details: Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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